If you have any rewards associated with a reader earning badges or completing Learning Tracks, you can redeem them easily using the admin tool.
To Get Started
- Log in to your account, and click on Administrative Access in the footer.
- Select People > Find a Person.
- To view all of the accounts on your site, click Search. To search for a specific account: enter their name or login information.
Here, you'll see the account creator and the reader attached to the account.
How to Redeem a Reward (2 options)
- Click Redeem Incentives next to their name. All earned incentives will display in a list. Click the red x next to the reward to redeem.
- Click on the account name you've searched for. If there are multiple readers attached, you can view all of their earned incentives at once. Click the red x next to the specific reader's reward to redeem.
The reader will then receive an email notifying them that they have earned their reward.