Redeeming Prizes

If you have any rewards associated with a reader earning badges or completing Learning Tracks, you can redeem them easily using the admin tool. 


To Get Started

  • Log in to your account, and click on Administrative Access in the footer.
  • Select People > Find a Person
  • To view all of the accounts on your site, click Search. To search for a specific account: enter their name or login information. 

Here, you'll see the account creator and the reader attached to the account.

How to Redeem a Reward (2 options) 

  1. Click Redeem Incentives next to their name. All earned incentives will display in a list. Click the empty checkbox next to the reward to redeem. 
  2. Click on the account name you've searched for. If there are multiple readers attached, you can view all of their earned incentives at once. Click the empty checkbox next to the specific reader's reward to redeem.  

The reader will then receive an email notifying them that they have earned their reward. 

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