If a staff member already has a patron level account, or a staff level account that you want to upgrade or downgrade to a different level, you will:
- Log in to the administrator side of your site.
- Go to Setup > People > Find a Person.
- Search for the person.
- Click “Edit” next to the Account Creator’s name.
- Select the desired Role level for the account.
- Click “Save.”
Note that if you leave password blank, then the person's previous password will remain the same.