Surveys can be helpful tools to gather user information when they initially sign up or feedback after they have used the service for a specific time period.
If you want to send out a survey on a specific date or ask questions that have logic or go beyond multiple-choice, we recommend using a secondary service (our favorite is SurveyMonkey) to gather patron responses.
Using a Secondary Service
Here are some ways you can use Beanstack to gather this data if you choose to set up the survey elsewhere:
- Include a link to the survey within an announcement you set up to go to people in their weekly/bi-weekly email recommendations. Note: for Premium service only.
- Include a link to the survey in your challenge description using HTML.
- Export a “reader report” for all readers associated with a particular program. Copy/paste those emails and send a message with your survey to those folks on your email provider (like Constant Contact).
- Create an activity that is called “End of Summer Survey,” and link to your survey. People will be on the honor system and may mark as complete when done.