How does an admin view and edit tickets on behalf of a reader?

To view or edit a reader's tickets:

1. Log in to the administrative side of your site.
2. Go to People > Find a Person.
3. Select the reader's name under the "Reader" column
4. Click "View Ticket Rewards" under the correct challenge.
   
   
5. Click the add (+) button to deposit tickets toward a ticket prize and the remove (-) button to remove tickets and deposit them elsewhere.
   
6. Keep in mind that if a ticket's end date has passed, you won't be able to add or remove tickets from it unless you edit the ticket end date within the challenge!