Every three months, we request that readers update/verify their information within the reader view. It came to our attention that this would be very helpful to have in the admin view as well. We made an update that creates a pop-up when an admin/staff goes to take an action for a reader who has not updated their information in three months or more.
A prompt that looks like this will appear as a reminder for the staff member to help update the reader's information!
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